american express billing address

How to check and change your billing address

Every time you move to a new address, make sure you change your billing address with your credit card issuer. Why? Two reasons. An accurate credit card billing address helps ensure important card-related mail, such as your monthly credit card statement, is sent to the right place. Keeping your billing address updated also helps protect you from potential identity theft.

So what is your billing address used for? And how can you change your credit card billing address?

Let’s take a close look at how billing addresses work, including how to find the billing address of a credit card and how to change your billing address with several major credit card issuers.

What is a billing address?

What does “billing address” mean? A billing address is an address associated with your credit or debit card account.

When you apply for a credit card online, for example, the address you include on your application will become your billing address.

A billing address looks just like a street address.

It has a street number and name followed by a city, state and ZIP code. If you live in a specific apartment or unit, that information will be included in your billing address as well.

How to change your billing address with Capital One

To change your billing address with Capital One, log into your Capital One online account, select your name or icon and then select “Profile” to access and edit your billing address. You can also call Capital One at 1-877-383-4802 for customer service support. If you have a Capital One branch account, contact the Capital One Bank customer service department by phone or by chat to update your billing address—or visit a Capital One branch in person.

How to change your billing address with Chase

To submit a Chase change billing address request, visit your Chase online account and select “Profile and Settings.” You can also contact Chase customer service at 1-800-935-9935.

What is your billing address used for?

Your billing address and your billing ZIP code both play key roles in helping to prevent identity theft.

This adds an extra layer of protection to your transaction. There’s no billing ZIP code printed on your credit card—which means that if your card gets stolen, the thief will have a hard time using your credit card to make purchases.

Your billing address also protects you through the Address Verification System, also known as AVS. If you are making a purchase that requires you to enter a full billing address .

(not just a billing ZIP code), AVS will compare the billing address you entered with the billing address associated with your credit card.

If the addresses do not match, the transaction will often be declined.

How to change your billing address

There are three easy ways to change your credit card billing address:

1. Log into your online account and change the billing address associated with your profile.
2. Call the number on the back of your credit card and request a billing address change.
3. Write your new address on the back of the payment coupon that comes with your monthly billing statement and mail it back to your credit card issuer.

Here’s what to do if you’re currently asking yourself “what’s my billing address?

If you have a bank account that includes a checking account.

a credit card and a debit card, making a credit card address change might not automatically change the billing address on your debit card and checking account.

Double-check every card and account associated with your bank or credit card issuer to ensure that all of the addresses are updated.

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